CU*Answers Partners with CU Mobile Apps

CU*Answers Partners with CU Mobile Apps

Grand Rapids, MI – June 20, 2012

CU*Answers, one of the nation’s leading credit union service organizations (CUSOs), will partner with Tennessee-based CU Mobile Apps, a rapidly-growing provider of progressive mobile banking solutions, in order to expand the scope of benefits offered to its credit union member/owners, CU*Answers CEO Randy Karnes announced today.

“Identifying resource providers that will be most helpful to our member credit unions is a vital part of our mission at CU*Answers,” said Karnes. “After careful research it was clear to us that CU Mobile Apps had the most to offer our members in terms of a worthwhile product and conscientious service to support it.”

In these days when more and more credit unions are recognizing the need to respond to their members’ demands by providing mobile banking solutions, CU Mobile Apps is the next logical addition to It’s Me 247, our online and mobile banking suite, said Laura Welch-Vilker, VP of Client Services and Education for CU*Answers.

“After surveying our clients, we found that their overwhelming preference was CU Mobile Apps,” noted Welch-Vilker. “Respondents feature choices, as well as their choice of provider, pointed indisputably to CU Mobile Apps.”

CU Mobile Apps is the most recent product offered by Member Service Solutions, LLC, a provider of insurance and financial solutions for credit unions and financial institutions. In recent months, the groundbreaking financial app for smartphone users has been garnering increased member satisfaction for a growing number of credit union subscribers to the service, reports MSS owner-partner Rick Hargis, himself a key organizer of multiple CUSO’s across the nation.

The product’s unique “App Engine” platform works with both iPhones and Android devices, including iPod Touch and iPad, as well as Android Mobile, Android Tablet, and Kindle Fire devices.  Its future-forward design allows it to seamlessly accept and integrate newer technologies as they become available, without costly, inconvenient restructuring/redesign delays—and without additional subscription charges.

“In the final analysis, partnering with CU Mobile Apps was an easy choice,” concluded Karnes. “It offers our credit unions a more robust solution and a competitive edge that’s increasingly essential for financial institutions in challenging economic times.”

To learn more about CU Mobile Apps, visit or call (800) 537-9035 extension 105.

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned CUSO providing services to credit unions representing nearly 1.5 million members and $12.4 billion in credit union assets. For more information, visit

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