CU Mobile Deposit

CU MOBILE DEPOSIT

Mobile Remote Deposit Capture (RDC) will soon be a “must have” for all credit unions.  The convenience of taking a photo of a check on your mobile device and making a remote deposit is already in high demand by many mobile-savvy members.  Over 10% of your members will immediately begin using RDC when available.  These members typically conduct 2 to 3 RDC transactions per month.  RDC transactions are without question less expensive than a traditional teller window transaction.  Your credit union will see an immediate ROI when you offer a Remote Deposit Capture service.

 

Once you see our CU Mobile Deposit product in action, we think you will agree that we have delivered the most robust user experience available on the market today!  By combining our proprietary “App Engine” with CU Mobile Deposit, your credit union has the ability to communicate directly with your member utilizing our unique push notification feature.  While most RDC apps send the member a standard “Reject” message if there is an issue with a check, you can actually personalize a push message back to the member.  This feature will save your staff and your member’s time and frustration when dealing with a rejected item.

 

It typically makes sense to include RDC within your existing mobile banking app, therefore preventing your members from having to download two separate apps from the app stores.  However, we also offer our CU Mobile Deposit as a stand alone product.  Full customization is available for both!  Your app will be customized to include your credit union name and color scheme allowing you to maximize your brand.  Our App Engine allows you to personalize your app tabs instead of using “stock” verbiage.  Honestly, you have to see it to believe it!

 

CU Mobile Apps works with a variety of the nation’s leading RDC providers who use the latest digital check imaging technology.  Our Account Management team will work hand-in-hand with your staff to help implement your RDC service.

 

Contact us for more details and to arrange a no obligation live webinar.

Put your Credit Union in every member’s hand. Download the CU Mobile Deposit brochure.

FEATURES

  • Provides state-of-the-art digital imaging.
  • Fully integrated within your mobile app for member convenience and functionality therefore eliminating the need for your members to download two separate apps.
  • Unlimited push notifications with personalized messages for each member.
  • Compatible with iPod Touch, iPhones, iPads, Android Phones and Android tablets.
  • Usage analytics.
  • Branded for your credit union utilizing your logo and color theme.
  • Customizable text areas.

  • Easily upgradable to our App Engine mobile app product.
  • Two-factor login authentication, data encryption on phone and en-route to safe server.
  • Check 21 compliant ensures that only images satisfying FSTC image quality standards pass.
  • X9 files provided in your preferred format.
  • Provides extreme accuracy as it captures and optimizes images while automatically extracting payment data.
  • Includes a portal for staff approval or rejection of flagged items.
  • High quality user experience.
  • We provide marketing and sales support by working with you to develop strategies to most effectively target your members.

FREQUENTLY ASKED QUESTIONS

 

What skills are needed to update, maintain and make instant changes to our app via your App Engine?

If you or someone on your staff can upload pictures to your desktop, Flickr, Facebook and other services, then you have the skills to maintain your mobile app.

WHICH DEVICE OPERATING SYSTEMS ARE SUPPORTED?

iOS Devices:  We support all devices running iOS 6.1.6 and up (This includes the 3GS)

Android Devices:  We support Android 2.3, 3.1/3.2 and 4.0+.  Some features such as RDC (Remote Deposit Capture) may be unavailable on older devices due to camera megapixel limitations.

Kindle Devices: We currently support all kindle fire devices, though similar to Android some features such as RDC (Remote Deposit Capture) may be unavailable on older devices due to camera megapixel limitations.

How easy is this for our members to use?

Our CU Mobile Deposit product is very simple and easy to use.  Our process includes three easy steps: enter the check amount, take a picture of the front and back and click the submit button.  That’s it!

 

Do you offer custom mobile app development?

We are a full service mobile application development company who can take your idea from concept to delivery via a variety of different platforms.  Our experienced team members include graphic designers, senior software developers, web experts and seasoned project managers.  As a result we are able to offer our clients fast time to market without compromising functionality or quality.

We offer fully customizable apps for the following devices:

    • iPhone
    • iPad
    • iPod Touch
    • Android Devices
    • Kindle Fire
    • Windows Phone 7

Once we commit to your service, what’s next?

Please visit our App Development Process page.

Can I attend a live demo?

Our sales team is frequently conducting live no obligation webinars regarding the benefits of our platform and we would be glad for you to join us.  Please visit our Request Demo section to sign up for your demo.

Why is your platform superior?

We believe that our credit union clients should ultimately be in charge of their brand and this is particularly true when it comes to mobile apps.  Unlike expensive custom-built mobile apps our platform provides our clients the freedom to manage their brand easily and cost effectively. Custom apps are often unable to flex with changes in mobile operating systems and devices which can contribute to poor end user experiences when their app no longer works.  Rather than create a never-ending loop of work for our clients, we decided to create a powerful platform that puts control into the hands of our clients.  We take the worry and the cost out of creating a mobile experience for your credit union.  Our platform insulates you from the ever changing mobile technology landscape by providing a consistent and dependable experience. Our services are on a subscription basis therefore eliminating the need for a substantial upfront investment.

How are new features made available to me?

As we add new features to our solution we will add new fields and screens to our web-based Content Management System (CMS).  You can then log in and complete these new areas and republish your application to take advantage of the new functionality.

Can I see my app before it is published?

We will contact you upon completion in order to arrange a webinar for you to view your app via our state of the art iPhone simulator.  You will be able to experience your application exactly as your members will experience it.

How long does it take to get started?

Unlike internal or out-sourced custom development teams, our platform accelerates your app from months to days depending upon the features you choose.  Our solution is agile, robust and provides a mobile experience like no-other.